Service Descriptions
People Foundations
We review your compliance, clean up or create essential policies, and give you practical tools to manage your team with confidence.
No overcomplicating. No guesswork. Just the right foundations in place.
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Who this is for
This is for small businesses and community organizations that don’t have an HR department, know they’re overdue for an update, or want to make sure they’re doing things properly without building everything from scratch. If you’ve ever thought “we should probably have something in place for this”—this package is for you.
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You’ll walk away with…
• Clarity on where you stand from an Ontario ESA and AODA compliance perspective
• Clear, plain-language policies that actually fit your workplace
• Simple onboarding and performance tools you can use right away
• A 90-minute Essential HR for Small Teams training for managers
• A clear plan for what to do next (and what can wait)
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People Support,
On Call
We’re here to help you think through tough situations, say the right thing, and handle issues properly and confidently.
Practical advice, real-time support, and calm guidance when you need it most.
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Who this is for
This is for business owners and managers who want experienced HR support on call whether you’re navigating performance concerns, discipline, tricky conversations, or a potential termination. If you’ve ever thought “I just need someone to talk this through with”, this is for you.
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​You’ll walk away with…
• Coaching through difficult conversations and performance issues
• Clear guidance on discipline, documentation, and next steps
• Support through terminations, including process and compliance
• Help interpreting policies and handling employee concerns
• Phone and email access for real-time HR support
• Retainer options with priority booking and monthly c
Hiring, Handled
We take care of the heavy lifting so you can focus on choosing the right person.
Thoughtful, structured hiring that still feels human.
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Who this is for
This is for businesses that want to hire well but don’t have the time (or desire) to manage the entire recruitment process themselves. If posting jobs, screening resumes, and running interviews feels overwhelming or keeps getting pushed to the bottom of your list, this package is for you.
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You’ll walk away with…
• Clear, well-written job descriptions
• Job postings and a practical sourcing strategy
• Screening calls and first-round interviews
• Customized interview guides that help you assess fit
• Reference checks and offer coordination support
• A smooth, structured process without agency pricing
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You handle the final interview. We handle the rest.
Performance, Made Clear
We help you give better feedback, manage performance confidently, and put systems in place that actually work.
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Who this is for
This is for leaders who want to handle performance well but don’t want it to feel awkward, harsh, or confusing. If giving feedback makes you uncomfortable, reviews feel a bit all over the place, or you’re not sure when (or how) to use a performance plan, this is for you.
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It’s especially helpful if your team is growing and expectations are starting to feel fuzzy, and you want a clearer approach without turning your workplace into something stiff or overly formal.
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​You’ll walk away with…
• Clear performance review and coaching templates
• Manager training on giving feedback that lands
• Support with performance improvement plans (PIPs)
• Guidance on managing performance fairly and legally
• A more confident, consistent approach to performance conversations
Training that works
We focus on real situations, real conversations, and skills your team can use right away.
No fluff. No awkward icebreakers. Just learning that makes work easier.
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Who this is for
This is for businesses that want their leaders and teams to feel more confident, capable, and aligned but don’t want generic training that misses the mark. If you want learning that’s relevant, engaging, and tailored to how your team actually works, this is for you.
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You’ll walk away with…
• Leadership essentials for small teams
• Stronger hiring and interview skills
• Tools for coaching and having difficult conversations
• Practical conflict management and communication strategies
• Performance management basics that feel fair and clear
• Customer service and professionalism training
Culture, With Intention
We help you step back, see what’s really going on, and make thoughtful changes that strengthen your culture and support long-term growth.
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Who this is for
This is for organizations that feel a shift coming—or know one is needed. If your team has grown, roles have changed, or things feel a bit misaligned, this support helps you reset, refocus, and move forward with clarity.
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​You’ll walk away with…
• Insight into your culture, team dynamics, and engagement
• Support navigating change in a way that feels steady and human
• Clear people and HR strategy aligned to where you’re headed
• Leadership development pathways that actually make sense
• More efficient processes and workflows that support your team
• A stronger foundation for growth—without losing what matters