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Our Services

Windows
Black Puzzle Pieces

Below is your complete service list tailored to micro and small businesses (5–50 employees), start-ups, nonprofits, and community organizations.

 

All services can be delivered in-person (GTA) or virtually across Ontario.

What We
Offer

HR STARTER PACK
(Most Popular for Small Businesses)

A foundational package for businesses with no HR department or outdated HR practices.

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Includes:

• HR Compliance Review (Ontario ESA + AODA)

• Updated or new policies:

• Harassment & Violence Prevention

• Code of Conduct

• Attendance & Time Off

• Onboarding checklist + orientation template

• Performance review template

• 90-minute Manager Training: “Essential HR for Small Teams”

• Implementation plan & next steps

RECRUITMENT & SELECTION

A structured, professional hiring process without agency prices.

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Includes:

• Job descriptions

• Job postings + sourcing strategy

• Screening calls

• First-round interviews

• Customized interview guides

• Reference checks

• Offer coordination support

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You handle the final interview — we handle the rest.

TRAINING & FACILITATION SERVICES

Engaging, dynamic workshops that make an immediate impact.

 

Topics include:

• Leadership Essentials for Small Teams

• Recruitment & Interview Skills

• Coaching & Difficult Conversations

• Conflict Management & Communication

• Performance Management Basics

• Customer Service & Professionalism

• DEI-Informed People Practices

• Harassment Prevention (Ontario-compliant)

 

All workshops can be customized to your industry.

HR ADVISORY & EMPLOYEE RELATIONS 

Support when you don’t need a full-time HR manager — but you do need expert advice.

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Services include:

• Coaching leaders through difficult conversations

• Progressive discipline support

• Guidance with performance issues

• Termination coaching (process, documentation, compliance)

• Policy interpretation & documentation

• HR email/phone support for managers

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Retainers include priority booking + a defined number of consulting hours per month.

PERFORMANCE MANAGEMENT & COACHING PROGRAMS

We build simple, practical performance systems aligned to your business goals.

 

Includes:

• Performance review template

• Coaching plan templates

• Manager training on giving feedback

• Support with performance improvement plans (PIPs)

• Training on managing performance fairly and legally

ORGANIZATIONAL DEVELOPMENT & CULTURE CONSULTING

For businesses ready to shift culture, strengthen teams, or support organizational growth.

 

Services include:

• Culture assessments

• Team dynamics & engagement reviews

• Change management support

• HR strategy planning

• Leadership development pathways

• Process mapping & workflow improvements

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Robb Walters

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